Trustco PLC

Trustco PLC

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0344 880 1999

hello@trustco.co.uk

accounts@trustco.co.uk

returns@trustco.co.uk

Trustco PLC

Office address: 366 Kingsway, Hove, East Sussex, BN3 4QT

Registered in England, number: 03476994.
VAT number: 704558241.
Registered office: 30-34 North Street, Hailsham, UK, BN27 1DW

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Trustco PLC
Office Unit, 366 Kingsway, Hove, East Sussex, BN3 4QT

Company number 03476994

Call us: 0344 880 1999

Email: hello@trustco.co.uk

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0344 880 1999

hello@trustco.co.uk

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Contact Us Page

General Enquiry

Credit Application

Returns

Customer Feedback

What type of feedback would you like to leave us? *

First name *

Last name *

Organisation *

Job title or role at organisation

Email *

Phone *

Message

Your complaint

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General feedback and comments

Organisation's registered address *

Organisation's registered address

Organisation's registered address

Organisation's registered address

Postal Code

Postal Code

City

City

Country

Country

Do you use a different invoice address?

Invoice address *

Invoice address

Invoice address

Invoice address

Postal Code

Postal Code

City

City

Country

Country

Company registration number *

VAT number (if applicable)

Parent or sister company (if applicable)

Would you like to add a sales contact?

Sales details

Sales contact name

Sales contact name

First

First

Last

Last

Sales contact email

Sales contact phone

Would you like to add an accounts contact?

Accounts details

Accounts contact name

Accounts contact name

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First

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Last

Accounts contact email

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What is your required credit limit?

We require two trade references, check below if you have these details available.

Trade reference #1

Trade reference #2

Trade reference #1

Credit limit (trade ref #1)

Company name (trade ref #1)

Contact name (trade ref #1)

Contact name (trade ref #1)

First

First

Last

Last

Email (trade ref #1)

Phone (trade ref #1)

Address (trade ref #1)

Address (trade ref #1)

Address (trade ref #1)

Address (trade ref #1)

Postal Code

Postal Code

City

City

Country

Country

Trade reference #2

Credit limit (trade ref 2)

Company name (trade ref #2)

Contact name (trade ref #2)

Contact name (trade ref #2)

First

First

Last

Last

Email (trade ref #2)

Phone (trade ref #2)

Address (trade ref #2)

Address (trade ref #2)

Address (trade ref #2)

Address (trade ref #2)

Postal Code

Postal Code

City

City

Country

Country

General terms & conditions *

I confirm that I have read the Trustco PLC Common Terms and Conditions , that I have the authority to sign this agreement and that we agree to be bound by these Terms and Conditions in any dealings with Trustco Plc.

Request your return(s)

Your account manager *

Quote number *

PO number *

Invoice number

Quantity *

Part number *

Serial number *

Has the product been opened?

Opened

Unopened

Product being returned for (please tick one) *

Credit

Replacement

Repair

Other (please describe below)

Reason for return(s)

Collection site details

Please read the Trustco terms of return

RMA numbers are only valid if the following conditions are adhered to:

1 . Goods must be received by Trustco within 7 days of the RMA number being issued.

2. All items returned must state clearly the RMA number issued by Trustco Plc. Our returns department will reject any items returned without this number, and all consequent costs will be the responsibility of the customer.

3. All items returned for credit MUST be in PRISTINE condition, complete with all original packaging, bags, manuals etc. Products must be packed inside an outer box (to protect the product and its original packaging). Under no circumstances must any markings, tape or labels be put on the product or its packaging. Any software must be unopened.

4. It is the customer’s responsibility to obtain a collection receipt from the carrier for all items collected by Trustco Plc.

5. The customer will pay a restocking fee if goods are returned without fault or if wrongly ordered by the customer. The restocking fee will reflect any charges incurred upon Trustco Plc in returning the goods to the manufacturer or supplier. The restocking fee will be £30 or 20% of the item cost, whichever is greater.

Terms of return *

I can confirm I have read and agree to the terms of return

Do you have any other items to return? (Up to 4 in any single return)

Yes

No

Return item #2

Quantity *

Part number *

Serial number *

Has the product been opened?

Opened

Unopened

Product being returned for (please tick one) *

Credit

Replacement

Repair

Other (Please describe below)

Reason for return(s)

Collection site details

Please read the Trustco terms of return

RMA numbers are only valid if the following conditions are adhered to:

1 . Goods must be received by Trustco within 7 days of the RMA number being issued.

2. All items returned must state clearly the RMA number issued by Trustco Plc. Our returns department will reject any items returned without this number, and all consequent costs will be the responsibility of the customer.

3. All items returned for credit MUST be in PRISTINE condition, complete with all original packaging, bags, manuals etc. Products must be packed inside an outer box (to protect the product and its original packaging). Under no circumstances must any markings, tape or labels be put on the product or its packaging. Any software must be unopened.

4. It is the customer’s responsibility to obtain a collection receipt from the carrier for all items collected by Trustco Plc.

5. The customer will pay a restocking fee if goods are returned without fault or if wrongly ordered by the customer. The restocking fee will reflect any charges incurred upon Trustco Plc in returning the goods to the manufacturer or supplier. The restocking fee will be £30 or 20% of the item cost, whichever is greater.

Terms of return *

I can confirm I have read and agree to the terms of return

Do you have any other items to return? (Up to 4 in any single return)

Yes

No

Return item #3

Quantity *

Part number *

Serial number *

Has the product been opened?

Opened

Unopened

Product being returned for (please tick one) *

Credit

Replacement

Repair

Reason for return(s)

Collection site details

Please read the Trustco terms of return

RMA numbers are only valid if the following conditions are adhered to:

1 . Goods must be received by Trustco within 7 days of the RMA number being issued.

2. All items returned must state clearly the RMA number issued by Trustco Plc. Our returns department will reject any items returned without this number, and all consequent costs will be the responsibility of the customer.

3. All items returned for credit MUST be in PRISTINE condition, complete with all original packaging, bags, manuals etc. Products must be packed inside an outer box (to protect the product and its original packaging). Under no circumstances must any markings, tape or labels be put on the product or its packaging. Any software must be unopened.

4. It is the customer’s responsibility to obtain a collection receipt from the carrier for all items collected by Trustco Plc.

5. The customer will pay a restocking fee if goods are returned without fault or if wrongly ordered by the customer. The restocking fee will reflect any charges incurred upon Trustco Plc in returning the goods to the manufacturer or supplier. The restocking fee will be £30 or 20% of the item cost, whichever is greater.

Terms of return *

I can confirm I have read and agree to the terms of return

Do you have any other items to return? (Up to 4 in any single return)

Yes

No

Return item #4

Quantity *

Part number *

Serial number *

Has the product been opened?

Opened

Unopened

Product being returned for (please tick one) *

Credit

Replacement

Repair

Reason for return(s)

Collection site details

Please read the Trustco terms of return

RMA numbers are only valid if the following conditions are adhered to:

1 . Goods must be received by Trustco within 7 days of the RMA number being issued.

2. All items returned must state clearly the RMA number issued by Trustco Plc. Our returns department will reject any items returned without this number, and all consequent costs will be the responsibility of the customer.

3. All items returned for credit MUST be in PRISTINE condition, complete with all original packaging, bags, manuals etc. Products must be packed inside an outer box (to protect the product and its original packaging). Under no circumstances must any markings, tape or labels be put on the product or its packaging. Any software must be unopened.

4. It is the customer’s responsibility to obtain a collection receipt from the carrier for all items collected by Trustco Plc.

5. The customer will pay a restocking fee if goods are returned without fault or if wrongly ordered by the customer. The restocking fee will reflect any charges incurred upon Trustco Plc in returning the goods to the manufacturer or supplier. The restocking fee will be £30 or 20% of the item cost, whichever is greater.

Terms of return *

I can confirm I have read and agree to the terms of return

Contact consent *

I am happy for Trustco to contact me using these details.

Please tick above to let us know we can use your details to contact you about this enquiry. You can check out our Privacy Policy to find out how we handle your data.

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