[Blog] Never stop improving.
Trustco is proud to announce that our recent re-certification for ISO 9001:2015 has been successful.
ISO 9001 is the internationally recognised standard for Quality Management Systems (QMS). It is the most widely used QMS standard in the world, with over 1.1 million certificates issued to organisations in 178 countries.
This independent assessment of Trustco’s QMS was undertaken by NQA. NQA congratulated us on the hard work and commitment our team has devoted to maintaining this certification.
What does this mean for our customers?
Put simply, it demonstrates Trustco’s commitment to quality, customer service and continuous improvement.
The key to any successful business is strong quality control. The ISO 9001 certification provides the basis for effective processes and effective people to deliver an effective service time after time. This has been highlighted recently from the positive feedback from our customer feedback survey.
ISO is at the heart of everything we do and drives our company forward. It challenges us to make improvements year on year as the business continues to grow into 2020 and beyond.
Want to join our many customers currently benefiting from great customer service? Call Trustco on 0344 880 1999 or contact us here.