Blog: HPE server firmware chaos?

HPE recently released a server firmware update which has been permanently breaking select network adapters. Are you affected and do you know how to avoid this scenario?

First thing – do not install the July service pack for HPE ProLiant on ESXi as HPE has recently released this customer advisory on its network adapters:

HPE Network Adapters – updating the BNX2X driver package version 2.713.30 on VMware hosts with certain network adapters running certain firmware may require a network adapter replacement.

An issue has been identified when a driver upgrade is performed with the following HPE QLogic NX2 1/10/20 GbE Multifunction Drivers for VMware vSphere 5.5, 6.0, and 6.5:

  • net-bnx2x_2.713.30.v55.7-1OEM.550.0.0.1331820
  • net-bnx2x_2.713.30.v60.7-1OEM.600.0.0.2494585

On any HPE ProLiant server running:

  • VMware ESXi 5.5.
  • VMware ESXi 6.0.
  • VMware ESXi 6.5.

Now, the good news is not all ProLiants with those adapters will be impacted. The bad news is that “as a result of the installation and running of the affected driver, the firmware image on the network adapter can become inoperable and the network adapter must be replaced in order to resolve this issue,” HPE’s advisory says.

There is a resolution, but only for those who have updated the drivers but not yet rebooted the hosts. If you are in that situation, HPE says its online firmware updater will solve this issue. For anyone else please call Trustco on 0344 880 1999 for further advice.

The full HPE advisory can be found here.   

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