Blog: 3 reasons why you should choose Trustco for your 2018 IT infrastructure project
First, a big thank you to all our loyal customers who took the time to respond to our recent customer satisfaction survey. Trustco works hard to build lasting relationships with our customers and values all feedback to see where we can enhance our services and processes to make sure you continue to receive the best service possible.
New to Trustco? Where the survey highlights many successes, this valuable feedback also shows why you should contact us when considering your 2018 IT infrastructure plans.
1. Our Net Promoter Score (NPS) remains consistently high. What is NPS?
NPS is a measure of customer loyalty used by more than a million companies globally.
The score is based on responses to a single question: “How likely is it that you would recommend our company/product/service to a friend or colleague?” NPS values range from -100 to +100.
Trustco NPS currently stands at +79. This is fantastic and something we are immensely proud of.
2. Our customers say things like this:
“[Our Account Manager] and the team do a fantastic job looking after us. Price is not the key here, service and knowledge is equally as high, which is why we choose Trustco against other suppliers.”
“[Our Account Manager] always goes the extra mile, over the years [their] recommendations have been exceptional and I would highly recommend Trustco to anyone who requires IT services.”
“As previous years – most important thing from my perspective is the fast response which generally we get from Trustco”.
3. Longevity and consistency
Celebrating 20 years in the IT industry in 2018, Trustco offers comprehensive pre-sales technical advice, along with the most competitive prices and fastest delivery times on leading IT solutions.
This proven approach continues to work well for our customers including:
Looking for a new IT infrastructure/service provider?
If you would like to start benefiting from the same service levels as demonstrated above please contact us here or call us on 0344 880 1999.