For organisations with multiple offices, whether it be in the same town or different country, the answer is yes. How much do you currently spend on calls between your own offices? Using IP handsets or by linking your communication platforms to each other can offer considerable savings.

Other scenarios that would indicate benefits from moving to VOIP include:

• Voice recording. If you are required to record voice conversations, VOIP together with a digital recording system is a very cost-effective and flexible solution

• Remote office reception. Due to the flexibility of VOIP systems, remote office reception provision is easy and cost-effective.

• Re-cabling your building. Eliminating the cost of renewing your voice cabling - and just re-cabling the data network - can be justification for a VOIP deployment.

However, if you are a more centralised organisation VOIP may well not be for you. Where your office to office calls are minimal, or non-existent, the pure cost argument for VOIP fails.

Contact Trustco to find out more.